- Detected by Pingoru
- Sep 02, 2026, 04:13 AM UTC
- Resolved
- Sep 02, 2026, 04:24 AM UTC
- Duration
- 10m
Affected: DriverFiles
Timeline · 2 updates
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investigating Sep 02, 2026, 04:13 AM UTC
We are currently investigating a service degradation impacting Driver and Files. Customers may experience intermittent issues when accessing these services. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience and understanding.
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resolved Sep 02, 2026, 04:24 AM UTC
The issue impacting Driver and Files has now been resolved. Services are operating normally, and we are continuing to monitor the environment to ensure ongoing stability. Thank you for your patience while we investigated and resolved this issue.
Read the full incident report →
- Detected by Pingoru
- Aug 10, 2026, 02:51 PM UTC
- Resolved
- Aug 10, 2026, 02:58 PM UTC
- Duration
- 7m
Affected: Geoscience Object APIDriverBlockSyncFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 2 updates
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investigating Aug 10, 2026, 02:51 PM UTC
We're currently investigating an issue with our upstream authentication provider impacting the US region. As a result, some users may experience difficulty logging in. Our team is actively working to identify the root cause and restore normal service. We'll share an update as soon as we have more information. We apologize for any inconvenience and thank you for your patience.
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resolved Aug 10, 2026, 02:58 PM UTC
This incident has been resolved. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Aug 03, 2026, 12:34 PM UTC
- Resolved
- Aug 03, 2026, 01:05 PM UTC
- Duration
- 31m
Affected: Geoscience Object APIDriverBlockSyncFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 2 updates
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investigating Aug 03, 2026, 12:34 PM UTC
Our authentication provider is currently investigating an issue with IMS in the Europe Region. Some users may be having trouble authenticating their login. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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resolved Aug 03, 2026, 01:05 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 02:59 PM UTC
- Resolved
- Jul 30, 2026, 03:33 PM UTC
- Duration
- 34m
Affected: Geoscience Object APIDriverBlockSyncFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 4 updates
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investigating Jul 30, 2026, 02:59 PM UTC
Investigating - Our authentication provider is investigating the root cause, we will provide updates as they are available.
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investigating Jul 30, 2026, 03:26 PM UTC
Our authentication provider has identified the issue, and the fix has been implemented. we apologize for any inconvenience this may cause and appreciate your patience and understanding.
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monitoring Jul 30, 2026, 03:27 PM UTC
We are closely monitoring the performance. Thanks for your patience.
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resolved Jul 30, 2026, 03:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 30, 2026, 03:32 PM UTC
- Resolved
- May 30, 2026, 09:02 PM UTC
- Duration
- 5h 29m
Affected: Central File Service
Timeline · 5 updates
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investigating May 30, 2026, 03:32 PM UTC
The Central File Service in the West U.S. region is currently operating in a degraded state due to an upstream provider issue affecting file operations. Impact is limited to customers hosted in the West U.S. region; all other regions remain fully functional. All other platform components - including the Web Portal, Central API, and supporting services, continue to operate normally. We are engaged with the upstream provider and will restore full functionality as soon as the issue is resolved.
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identified May 30, 2026, 04:20 PM UTC
Our service provider has acknowledged the issue and is actively investigating. We will provide further updates as soon as more information becomes available.
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identified May 30, 2026, 07:05 PM UTC
Our service provider continues to work on resolving the issue. The underlying problem remains active, and we are monitoring their progress closely. We will provide further updates as soon as new information becomes available.
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identified May 30, 2026, 09:00 PM UTC
We are continuing to work on a fix for this issue.
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resolved May 30, 2026, 09:02 PM UTC
The incident has now been resolveThe issue affecting the Central File Service in the West U.S. region has been fully resolved. Service has returned to normal operation, and all file functionality is now performing as expected.
Read the full incident report →
- Detected by Pingoru
- May 18, 2026, 02:32 AM UTC
- Resolved
- May 18, 2026, 02:50 AM UTC
- Duration
- 17m
Affected: Imago
Timeline · 2 updates
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investigating May 18, 2026, 02:32 AM UTC
The Imago Web Portal is currently unavailable. This outage affects the web portal only; Imago API services remain fully functional. We will provide further updates as maintenance progresses.
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resolved May 18, 2026, 02:50 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 10:26 PM UTC
- Resolved
- May 05, 2026, 12:17 AM UTC
- Duration
- 1h 50m
Affected: BlockSync
Timeline · 3 updates
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investigating May 04, 2026, 10:26 PM UTC
Our teams are actively working to restore functionality and will provide further updates as progress is made.
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identified May 04, 2026, 10:47 PM UTC
The root cause has been identified, and our team is actively working on a resolution.
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resolved May 05, 2026, 12:17 AM UTC
This incident has now been resolved. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jan 20, 2026, 12:37 PM UTC
- Resolved
- Jan 20, 2026, 01:02 PM UTC
- Duration
- 25m
Affected: DriverImagoBlockSyncMX DepositEvo Web Application
Timeline · 3 updates
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identified Jan 20, 2026, 12:37 PM UTC
Our team have identified an issue with our Identity Management System (IMS) Provider that may be impacting some of our European and Singapore users. You may experience difficulties logging in. Our team is actively working to resolve this matter.
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monitoring Jan 20, 2026, 12:39 PM UTC
The issue has been identified , and the change has been implemented by our provider. We are now monitoring the system for stability and customer experience.
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resolved Jan 20, 2026, 01:02 PM UTC
This incident has been resolved by our provider, and login is now working normally.
Read the full incident report →
- Detected by Pingoru
- Jan 06, 2026, 12:38 PM UTC
- Resolved
- Jan 06, 2026, 03:21 PM UTC
- Duration
- 2h 43m
Affected: WorkbenchSpiaRes2DRes3D
Timeline · 2 updates
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identified Jan 06, 2026, 12:38 PM UTC
Due to a network issue, perpetual licenses for some Aarhus Software are not currently functioning as intended. This may result in availability issues for some users. We have identified the root cause and are working to remediate.
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resolved Jan 06, 2026, 03:21 PM UTC
This has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 04, 2026, 11:11 PM UTC
- Resolved
- Jan 04, 2026, 11:31 PM UTC
- Duration
- 20m
Affected: Seequent.com Website
Timeline · 2 updates
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investigating Jan 04, 2026, 11:11 PM UTC
We are currently experiencing an issue affecting the main page of www.seequent.com, which is unresponsive due to an upstream hosting problem. Our team is actively investigating this with our hosting provider.
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resolved Jan 04, 2026, 11:31 PM UTC
We have identified and resolved the issue impacting the seequent.com website. We are sorry for any inconvenience this may have caused.
Read the full incident report →
Critical December 3, 2025 - Detected by Pingoru
- Dec 03, 2025, 02:16 PM UTC
- Resolved
- Dec 03, 2025, 04:19 PM UTC
- Duration
- 2h 2m
Affected: DriverBlockSyncEvo Web ApplicationLeapfrog DesktopOasis Montaj Desktop
Timeline · 5 updates
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investigating Dec 03, 2025, 02:16 PM UTC
We're aware of an issue where logins are failing for Seequent Evo Web Applications. Our team is actively investigating and working to resolve the problem. We'll provide further updates as soon as more information becomes available.
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investigating Dec 03, 2025, 02:42 PM UTC
We have discovered that our identity provider is experiencing issues and are actively investigating the issue. We will continue to share updates as they progress toward a resolution. Thank you for your patience.
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investigating Dec 03, 2025, 02:44 PM UTC
We have discovered that our identity provider is experiencing issues and are actively investigating the issue. We will continue to share updates as they progress toward a resolution. Thank you for your patience.
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monitoring Dec 03, 2025, 03:15 PM UTC
Our upstream provider is rolling out a fix for the issue, we are seeing an improvement on service availability. We will update again when we reach full recovery.
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resolved Dec 03, 2025, 04:19 PM UTC
The issue has been resolved and remains stable. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Dec 01, 2025, 10:27 AM UTC
- Resolved
- Dec 01, 2025, 04:41 PM UTC
- Duration
- 6h 13m
Affected: Geoscience Object APIDriverBlockSyncFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 6 updates
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investigating Dec 01, 2025, 10:27 AM UTC
We are currently investigating an upstream issue preventing users from being able to log into some Seequent Evo products
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investigating Dec 01, 2025, 12:11 PM UTC
Our authentication provider is actively investigating the issue. We will continue to share updates as they progress toward a resolution. Thank you for your patience.
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investigating Dec 01, 2025, 01:28 PM UTC
Our identity provider is still actively working through the problem space and progressing toward resolution. We will continue to provide updates as more information becomes available. Thank you for your patience.
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investigating Dec 01, 2025, 03:01 PM UTC
Our identity provider is still actively working into the issue and will provide an update as soon as new information becomes available. We appreciate your patience.
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monitoring Dec 01, 2025, 03:32 PM UTC
Our identity provider has seen improved performance and are closely monitoring the results.
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resolved Dec 01, 2025, 04:41 PM UTC
The issue has been resolved and remains stable. Thank you for your cooperation.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:33 PM UTC
- Resolved
- Nov 18, 2025, 05:15 PM UTC
- Duration
- 4h 42m
Affected: Central APIImagoMX DepositDAPEvo Web ApplicationLeapfrog DesktopOasis Montaj Desktop
Timeline · 8 updates
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identified Nov 18, 2025, 12:33 PM UTC
We have identified that the issue is related to one of our upstream providers. This is causing intermittent connectivity issues for some services, including: - my.seequent.com - Imago Portal - Evo Portal - Central Portal - Oasis montaj Desktop - AGS Desktop Our team is actively working with the provider to mitigate the impact and restore normal service as quickly as possible.
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identified Nov 18, 2025, 12:41 PM UTC
Identified - We have identified that the issue is related to one of our upstream providers. This is causing intermittent connectivity issues for some services, including: - my.seequent.com - Imago Portal - Evo Portal - Central Portal - Oasis montaj Desktop - AGS Desktop Our team continue to actively working with the provider to mitigate the impact and restore normal service as quickly as possible.
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identified Nov 18, 2025, 01:51 PM UTC
Identified - We have identified that the issue is related to one of our upstream providers. This is causing intermittent connectivity issues for some services, including: - my.seequent.com - Imago Portal - Evo Portal - Central Portal - Oasis montaj Desktop - AGS Desktop - Leapfrog Our provider has indicated that they are actively working on restoring their service. We will provide another update once the services have been restored.
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identified Nov 18, 2025, 01:52 PM UTC
We are continuing to work on a fix for this issue.
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identified Nov 18, 2025, 02:20 PM UTC
Our upstream provider, Cloudflare, is currently experiencing an issue that is affecting internet services more broadly, and they are working to restore normal service. We will provide another update once the service has been restored.
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monitoring Nov 18, 2025, 03:05 PM UTC
Cloudflare has indicated that a fix has been implemented. We are seeing Seequent services beginning to recover. We will continue to monitor for now until we can confirm all services are back online.
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monitoring Nov 18, 2025, 04:05 PM UTC
We have observed most of our services are now back online. Though, some are experiencing intermittent issues. We will continue to investigate and monitor.
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resolved Nov 18, 2025, 05:15 PM UTC
All of our services are now back online.
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 06:40 PM UTC
- Resolved
- Nov 14, 2025, 07:48 PM UTC
- Duration
- 1h 7m
Affected: GeoStudio Desktop
Timeline · 2 updates
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investigating Nov 14, 2025, 06:40 PM UTC
We are investigating an issue with our GeoStudio licensing server. Only affects user who need to activate licenses.
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resolved Nov 14, 2025, 07:48 PM UTC
We have found the issue and deployed a fix. The licensing server is now operational.
Read the full incident report →
- Detected by Pingoru
- Nov 12, 2025, 07:33 PM UTC
- Resolved
- Nov 12, 2025, 08:08 PM UTC
- Duration
- 35m
Affected: Leapfrog DesktopOasis Montaj Desktop
Timeline · 2 updates
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investigating Nov 12, 2025, 07:33 PM UTC
We are investigating the issue with our upstream authentication provider.
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resolved Nov 12, 2025, 08:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 04, 2025, 01:22 AM UTC
- Resolved
- Nov 04, 2025, 01:56 AM UTC
- Duration
- 33m
Affected: Geoscience Object APIDriverBlockSyncFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 2 updates
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investigating Nov 04, 2025, 01:22 AM UTC
Our authentication provider is investigating the root cause, we will provide updates as they are available.
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resolved Nov 04, 2025, 01:56 AM UTC
The underlying fault has been rectified, intermittent login issues to Evo within the U.S. have been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 01, 2025, 06:01 AM UTC
- Resolved
- Nov 01, 2025, 06:59 AM UTC
- Duration
- 58m
Affected: Geoscience Object APIDriverBlockSyncFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 2 updates
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identified Nov 01, 2025, 06:01 AM UTC
Our login service provider is experiencing degraded performance resulting in intermittent login errors for Evo services. Our provider is investigating.
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resolved Nov 01, 2025, 06:59 AM UTC
The upstream authentication issue has been resolved, we will continue to monitor.
Read the full incident report →
- Detected by Pingoru
- Oct 30, 2025, 01:22 PM UTC
- Resolved
- Oct 30, 2025, 02:34 PM UTC
- Duration
- 1h 11m
Affected: Geoscience Object APIDriverBlockSyncFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 3 updates
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identified Oct 30, 2025, 01:22 PM UTC
We have identified the root cause of the intermittent login failures and degraded response times affecting Evo services in the US region. The issue originates from our Identity Management System (IMS), which is currently experiencing instability. Our engineering team is actively working on mitigation and a permanent fix.
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monitoring Oct 30, 2025, 01:49 PM UTC
We have identified the root cause of the intermittent login failures and degraded response times affecting Evo services in the US region. The issue was traced to instability in our Identity Management System (IMS). A fix has been applied, and we are currently monitoring the system to ensure full recovery and stability.
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resolved Oct 30, 2025, 02:34 PM UTC
This incident has now been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 04:22 PM UTC
- Resolved
- Oct 29, 2025, 11:07 PM UTC
- Duration
- 6h 45m
Affected: Geoscience Object APICentral APIDriverBlockSyncMX DepositFilesColormap APIWorkspacesTask APIEvo Web Application
Timeline · 7 updates
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investigating Oct 29, 2025, 04:22 PM UTC
We are currently investigating an upstream issue preventing users from being able to log into some Seequent products. We are investigating.
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identified Oct 29, 2025, 06:49 PM UTC
The source of the disruption has been traced to an underlying global issue with an upstream cloud provider. The provider is working on a resolution to restore services. Seequent Evo products are encountering degraded availability due to this issue.
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identified Oct 29, 2025, 07:26 PM UTC
We are continuing to work on a fix for this issue.
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identified Oct 29, 2025, 07:54 PM UTC
All functionality has been restored for all impacted services; we will continue to monitor all components. Thank you for your patience.
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identified Oct 29, 2025, 08:02 PM UTC
An upstream issue with a service provider is causing intermittent connectivity and authentication issues with Evo Services. We are working with the provider and will provide updates when available.
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monitoring Oct 29, 2025, 08:27 PM UTC
Our upstream provider is rolling out a fix for the issue, we are seeing an improvement on service availability. We will update again when we reach full recovery.
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resolved Oct 29, 2025, 11:07 PM UTC
We have now seen full recovery across all Evo services.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 02:16 PM UTC
- Resolved
- Oct 21, 2025, 07:01 AM UTC
- Duration
- 16h 45m
Affected: MX DepositEvo Web Application
Timeline · 4 updates
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monitoring Oct 20, 2025, 02:16 PM UTC
Due to the on-going AWS North Virginia region issues, we are experiencing service degradation affecting MX Deposit. We are monitoring AWS progress and will update here once they have resolved their issue.
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monitoring Oct 20, 2025, 04:13 PM UTC
AWS North Virginia region issues are still on-going. We are also experiencing service degradation affecting Evo Web Interface. We are monitoring AWS progress and will update here once they have resolved their issue.
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monitoring Oct 21, 2025, 03:48 AM UTC
The AWS North Virginia region issue has been resolved. Services including MX Deposit and the Evo Web Interface are now operating normally. We’ll continue to monitor for stability.
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resolved Oct 21, 2025, 07:01 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 10:24 AM UTC
- Resolved
- Oct 20, 2025, 10:24 AM UTC
- Duration
- –
Affected: MX DepositEvo Web Application
Timeline · 1 update
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resolved Oct 20, 2025, 10:24 AM UTC
We experienced a service degradation affecting MX Deposit and Evo Web due to issues within the AWS North Virginia region. The underlying problems have been resolved, and all impacted services are now fully operational. We continue to monitor system performance to ensure stability.
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2025, 08:00 PM UTC
- Resolved
- Sep 25, 2025, 10:00 PM UTC
- Duration
- 2h
Timeline · 1 update
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resolved Sep 25, 2025, 11:37 PM UTC
Earlier today, between 8:00 PM – 10:00 PM UTC on 25th September, we experienced a temporary service disruption affecting Central and Evo. The issue has since been resolved, and all services are now operating normally. We apologize for any inconvenience and appreciate your understanding.
Read the full incident report →
- Detected by Pingoru
- Sep 24, 2025, 01:00 AM UTC
- Resolved
- Sep 24, 2025, 01:00 AM UTC
- Duration
- –
Timeline · 1 update
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resolved Sep 24, 2025, 02:43 AM UTC
Earlier today, Imago experienced a brief period of downtime during routine maintenance. The issue has been resolved and all services are now operating normally. We apologize for any inconvenience and appreciate your understanding.
Read the full incident report →
- Detected by Pingoru
- Aug 13, 2025, 08:09 PM UTC
- Resolved
- Aug 13, 2025, 09:58 PM UTC
- Duration
- 1h 48m
Affected: Evo Web Application
Timeline · 2 updates
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investigating Aug 13, 2025, 09:51 PM UTC
We’re aware of an issue where the Seequent Evo Web Application is currently displaying a blank page and failing to load for some users. Our team is actively investigating and working to resolve the problem. We’ll provide further updates as soon as more information becomes available.
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resolved Aug 13, 2025, 09:58 PM UTC
The issue impacting the Seequent Evo Web Application has been fully resolved. Normal functionality has been restored and the application is operating as expected. Thank you for your patience.
Read the full incident report →