Seequent incident
Upstream provider issues causing intermittent login and response errors for Evo services
Resolved after 6 hours 45 minutes, affecting Geoscience Object API and Central API and 1 more, on October 29, 2025.
Our upstream provider is rolling out a fix for the issue, we are seeing an improvement on service availability. We will update again when we reach full recovery.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:22 PM UTC
We are currently investigating an upstream issue preventing users from being able to log into some Seequent products. We are investigating.
- identified Oct 29, 2025, 06:49 PM UTC
The source of the disruption has been traced to an underlying global issue with an upstream cloud provider. The provider is working on a resolution to restore services. Seequent Evo products are encountering degraded availability due to this issue.
- identified Oct 29, 2025, 07:26 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2025, 07:54 PM UTC
All functionality has been restored for all impacted services; we will continue to monitor all components. Thank you for your patience.
- identified Oct 29, 2025, 08:02 PM UTC
An upstream issue with a service provider is causing intermittent connectivity and authentication issues with Evo Services. We are working with the provider and will provide updates when available.
- monitoring Oct 29, 2025, 08:27 PM UTC
Our upstream provider is rolling out a fix for the issue, we are seeing an improvement on service availability. We will update again when we reach full recovery.
- resolved Oct 29, 2025, 11:07 PM UTC
We have now seen full recovery across all Evo services.
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