Seequent incident

Service Degradation - MX Deposit and Evo Web Interface

Resolved after 16 hours 45 minutes, affecting MX Deposit and Evo Web Application, on October 20, 2025.

monitoring Oct 21, 2025, 03:48 AM UTC

The AWS North Virginia region issue has been resolved. Services including MX Deposit and the Evo Web Interface are now operating normally. We’ll continue to monitor for stability.

Started
Oct 20, 2025, 02:16 PM UTC
Resolved
Oct 21, 2025, 07:01 AM UTC
Duration
16h 45m
Detected by Pingoru
Oct 20, 2025, 02:16 PM UTC

Affected components

MX DepositEvo Web Application

Update timeline

  1. monitoring Oct 20, 2025, 02:16 PM UTC

    Due to the on-going AWS North Virginia region issues, we are experiencing service degradation affecting MX Deposit. We are monitoring AWS progress and will update here once they have resolved their issue.

  2. monitoring Oct 20, 2025, 04:13 PM UTC

    AWS North Virginia region issues are still on-going. We are also experiencing service degradation affecting Evo Web Interface. We are monitoring AWS progress and will update here once they have resolved their issue.

  3. monitoring Oct 21, 2025, 03:48 AM UTC

    The AWS North Virginia region issue has been resolved. Services including MX Deposit and the Evo Web Interface are now operating normally. We’ll continue to monitor for stability.

  4. resolved Oct 21, 2025, 07:01 AM UTC

    This incident has been resolved.

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