Seequent incident
Upstream provider Intermittent Login and Response Errors for Evo Services – Europe Region
Resolved after 6 hours 13 minutes, affecting Geoscience Object API and Driver and 1 more, on December 1, 2025.
Our identity provider has seen improved performance and are closely monitoring the results.
Affected components
Update timeline
- investigating Dec 01, 2025, 10:27 AM UTC
We are currently investigating an upstream issue preventing users from being able to log into some Seequent Evo products
- investigating Dec 01, 2025, 12:11 PM UTC
Our authentication provider is actively investigating the issue. We will continue to share updates as they progress toward a resolution. Thank you for your patience.
- investigating Dec 01, 2025, 01:28 PM UTC
Our identity provider is still actively working through the problem space and progressing toward resolution. We will continue to provide updates as more information becomes available. Thank you for your patience.
- investigating Dec 01, 2025, 03:01 PM UTC
Our identity provider is still actively working into the issue and will provide an update as soon as new information becomes available. We appreciate your patience.
- monitoring Dec 01, 2025, 03:32 PM UTC
Our identity provider has seen improved performance and are closely monitoring the results.
- resolved Dec 01, 2025, 04:41 PM UTC
The issue has been resolved and remains stable. Thank you for your cooperation.
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