Securly incident

Classroom: Student Online Status Display Issue

Minor Ongoing View vendor source →

Securly is currently experiencing a minor incident affecting Classroom and Flex (User Interface), which began 8h ago. The vendor's full update timeline is below.

Started
Sep 22, 2026, 07:28 PM UTC
Resolved
Ongoing
Duration
● 7h 40m
Detected by Pingoru
Sep 22, 2026, 07:28 PM UTC

Affected components

ClassroomFlex (User Interface)

Update timeline

  1. investigating Sep 22, 2026, 07:28 PM UTC

    We're investigating reports of students appearing offline in Classroom sessions when they are actively online. Our engineering team is researching the root cause. We'll send an update as we learn more.