Securly had 6 outages in the last 2 years totaling 31h 58m of downtime — averaging 0.2 incidents per month.
There were 6 Securly outages since April 29, 2026 totaling 31h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
We're aware of an issue affecting Classroom: some users are unable to access Classroom, and some teachers are seeing all available classes instead of only their own. Our team is actively investigating. We'll update this notice once resolved or as we have more information. Thanks for your patience.
We're aware that Google Classroom is currently throwing CAPTCHA / "unusual activity" verification prompts for some users. This is happening on Google's side, not caused by Securly, and other districts nationwide are reporting the same thing. There's no fix needed on our end, this should resolve as Google's testing settles. We'll update this ticket if anything changes.
A processing issue caused a temporary delay in some activity and flagged-event reporting. We've identified the cause and are reprocessing the affected data.
Some Pass clients are having issues seeing all passes on their dashboard. We are aware of the issue and investigating the root cause to create a fix.
We have detected an issue with Securly Filter related to some traffic being logged/blocked as Default Policy. Our team is currently investigating the root cause to ensure a swift resolution. We apologize for any inconvenience and will provide updates as soon as possible. If you are experiencing this issue, please check back soon for an update.
We have detected an issue with Securly Filter related to Azure SmartPAC user traffic being logged/blocked as Default Policy. Our team is currently investigating the root cause to ensure a swift resolution. We apologize for any inconvenience and will provide updates as soon as possible. If you are experiencing this issue, please check back soon for an update.
We have implemented a fix for the issue with Securly Filter related to Azure SmartPAC user traffic being logged/blocked as Default Policy. Functionality should now be restored for most users, and we are closely monitoring the system to ensure stability.
We have implemented a fix for the issue with Securly Filter related to Azure SmartPAC user traffic being logged/blocked as Default Policy. Functionality should now be restored for most users, and we are closely monitoring the system to ensure stability.
We have detected an issue with Securly Filter related to stability issues. Our team is currently investigating the root cause to ensure a swift resolution. We apologize for any inconvenience and will provide updates as soon as possible. If you are experiencing this issue, please check our SRE system for updates.
We have identified an issue with Securly Filter where a recent release is affecting our UK cluster. Our team is actively working on a solution to restore full functionality as quickly as possible. We appreciate your patience and will keep you updated on our progress.
We have implemented a fix for the issue with Securly Filter related to UK cluster stability. Functionality should now be restored for most users, and we are closely monitoring the system to ensure stability. If you continue to experience issues, please contact our support team for further assistance. We apologize for the inconvenience and thank you for your patience.