Schoology incident

Applicant Tracking Enterprise - Users unable to access Application

Critical Resolved View vendor source →

Schoology experienced a critical incident on August 18, 2025 affecting Applicant Tracking Enterprise, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 12:15 PM UTC
Resolved
Aug 20, 2025, 11:53 AM UTC
Duration
1d 23h
Detected by Pingoru
Aug 18, 2025, 12:15 PM UTC

Affected components

Applicant Tracking Enterprise

Update timeline

  1. investigating Aug 18, 2025, 12:15 PM UTC

    We are investigating reports of Users unable to access ATE Application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

  2. monitoring Aug 18, 2025, 01:05 PM UTC

    We have deployed a fix to production that has resolved the Applicant Tracking Enterprise application inaccessibility issue. We will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.

  3. resolved Aug 20, 2025, 11:53 AM UTC

    The issue reported for ATE Application inaccessibility has been resolved, and this incident has been closed.