Schoology incident

Performance Matter - Multiple users are facing intermittent outages

Major Resolved View vendor source →

Schoology experienced a major incident on October 1, 2025 affecting Performance Matters, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 03:32 PM UTC
Resolved
Oct 01, 2025, 08:24 PM UTC
Duration
4h 52m
Detected by Pingoru
Oct 01, 2025, 03:32 PM UTC

Affected components

Performance Matters

Update timeline

  1. investigating Oct 01, 2025, 03:32 PM UTC

    We are investigating reports of intermittent issues accessing Performance matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution..

  2. monitoring Oct 01, 2025, 04:41 PM UTC

    We have resolved the intermittent access issues being reported in Performance Matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected

  3. resolved Oct 01, 2025, 08:24 PM UTC

    The issue reported for Performance Matters has been resolved and this incident has been closed