Schoology incident

Attendance Intervention Suite - Multiple users are reporting issues logging into Attendance Intervention Suite

Critical Resolved View vendor source →

Schoology experienced a critical incident on October 8, 2025 affecting Attendance Support, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2025, 01:50 PM UTC
Resolved
Oct 08, 2025, 04:31 PM UTC
Duration
2h 40m
Detected by Pingoru
Oct 08, 2025, 01:50 PM UTC

Affected components

Attendance Support

Update timeline

  1. investigating Oct 08, 2025, 01:50 PM UTC

    We are investigating reports of users being unable to login AIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

  2. monitoring Oct 08, 2025, 02:29 PM UTC

    We have deployed a fix to production that has resolved the login issue in AIS. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  3. monitoring Oct 08, 2025, 02:31 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 08, 2025, 04:31 PM UTC

    The issue reported for AIS has been resolved and this incident has been closed