Scalepoint incident

Issues Delivering Emails to Yahoo Addresses

Notice Resolved View vendor source →

Scalepoint experienced a notice incident on November 28, 2025 affecting Communication and Communication, lasting 4d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 10:08 AM UTC
Resolved
Dec 03, 2025, 07:50 AM UTC
Duration
4d 21h
Detected by Pingoru
Nov 28, 2025, 10:08 AM UTC

Affected components

CommunicationCommunication

Update timeline

  1. identified Nov 28, 2025, 10:08 AM UTC

    We’re currently experiencing problems sending emails to Yahoo domains (e.g., yahoo.dk, yahoo.de, yahoo.fr) due to temporary spam filtering. We’re working on a fix to restore normal delivery as soon as possible. We apologize for the inconvenience and will share updates when available.

  2. identified Dec 02, 2025, 08:18 AM UTC

    Yahoo has confirmed that they’ve received our request and have forwarded it to their engineering team for further investigation. We’ll keep you updated as soon as we have more information.

  3. resolved Dec 03, 2025, 07:50 AM UTC

    Yahoo has identified and resolved the issue. We are now able to send emails to Yahoo addresses successfully. Thank you for your patience.