Scalepoint incident

Disruption of service - CORE & HUB

Critical Resolved View vendor source →
Started
Feb 06, 2026, 10:08 AM UTC
Resolved
Feb 06, 2026, 10:45 AM UTC
Duration
36m
Detected by Pingoru
Feb 06, 2026, 10:08 AM UTC

Affected components

All (Entire system affected)Automation EngineCommunicationHUB MotorHUB HealthHUB PropertyMobile App (Scalepoint HUB Property)

Update timeline

  1. investigating Feb 06, 2026, 10:08 AM UTC

    Some of our users are experiencing issues working in CORE & HUB system. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

  2. monitoring Feb 06, 2026, 10:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 10:45 AM UTC

    This incident has been resolved.

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