Scalepoint incident

Disruption of service - Scalepoint ID

Critical Resolved View vendor source →
Started
Mar 10, 2026, 06:12 AM UTC
Resolved
Mar 10, 2026, 07:26 AM UTC
Duration
1h 13m
Detected by Pingoru
Mar 10, 2026, 06:12 AM UTC

Affected components

All (Entire system affected)All (Entire system affected)

Update timeline

  1. investigating Mar 10, 2026, 06:12 AM UTC

    Some of our users are currently experiencing issues with access to ClaimShop and CORE & HUB Services. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

  2. monitoring Mar 10, 2026, 06:15 AM UTC

    Issue has been resolved. We are monitoring situation.

  3. resolved Mar 10, 2026, 07:26 AM UTC

    This incident har been resolved.

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