Scalepoint experienced a critical incident on March 10, 2026 affecting All (Entire system affected) and All (Entire system affected), lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
All (Entire system affected)All (Entire system affected)
Update timeline
- investigating Mar 10, 2026, 06:12 AM UTC
Some of our users are currently experiencing issues with access to ClaimShop and CORE & HUB Services. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
- monitoring Mar 10, 2026, 06:15 AM UTC
Issue has been resolved. We are monitoring situation.
- resolved Mar 10, 2026, 07:26 AM UTC
This incident har been resolved.