ScalePad incident

Service Unavailable - ControlMap [All Regions]

Critical Resolved View vendor source →

ScalePad experienced a critical incident on November 20, 2025 affecting ControlMap, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 04:23 PM UTC
Resolved
Nov 20, 2025, 04:54 PM UTC
Duration
31m
Detected by Pingoru
Nov 20, 2025, 04:23 PM UTC

Affected components

ControlMap

Update timeline

  1. investigating Nov 20, 2025, 04:23 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 20, 2025, 04:33 PM UTC

    We have found the root cause of the incident and are working on resolving the issues.

  3. resolved Nov 20, 2025, 04:54 PM UTC

    This incident is resolved. We'll continue to monitor our backing database in the US region. We appreciate your patience and understanding.