ScalePad incident

Quoter: Multiple integrations stuck in a "queued" state

Minor Resolved View vendor source →

ScalePad experienced a minor incident on August 19, 2026 affecting Quoter, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 02:06 PM UTC
Resolved
Aug 19, 2026, 07:28 PM UTC
Duration
5h 21m
Detected by Pingoru
Aug 19, 2026, 02:06 PM UTC

Affected components

Quoter

Update timeline

  1. investigating Aug 19, 2026, 02:06 PM UTC

    We are investigating reports of several integrations continuously showing a "Currently in Queue" status. We will update this incident as we identify the cause.

  2. monitoring Aug 19, 2026, 03:31 PM UTC

    We've identified and restarted a stalled service and are observing queued jobs get processed again. We are monitoring the situation to ensure it continues to function as expected.

  3. resolved Aug 19, 2026, 07:28 PM UTC

    This incident has been resolved.