Sauce Labs experienced a major incident on June 18, 2026 affecting EU-Central and EU-Central, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
EU-CentralEU-Central
Update timeline
- investigating Jun 18, 2026, 05:30 AM UTC
Around 5:26 AM UTC we started experiencing lower iOS device availability in the EU-Central data center. Our team is actively investigating the root cause and working toward a resolution.
- monitoring Jun 18, 2026, 06:12 AM UTC
We have been experiencing device unavailability in our EU-Central-1 data center and have identified the root cause. We have taken remedial action and are currently monitoring.
- resolved Jun 18, 2026, 06:59 AM UTC
After taking remedial action, we are now seeing real devices available for testing in the EU-Central-1 data center. All services are fully operational.