Sauce Labs incident

2026-October-13 Resolved Service Incident

Resolved after 35 minutes, affecting US-West and US-West and 1 more, on October 13, 2026.

resolved Oct 13, 2026, 10:09 AM UTC

On 13 October, between 05:10 UTC and 05:45 UTC, we experienced elevated error rates for VDC, RDC, Sauce Connect, and IPSec services in the US-West-1 data center. The issue has been resolved. All services are now fully operational.

Started
Oct 13, 2026, 05:10 AM UTC
Resolved
Oct 13, 2026, 05:45 AM UTC
Duration
35m
Detected by Pingoru
Oct 13, 2026, 05:10 AM UTC

Affected components

US-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-WestUS-West

Update timeline

  1. resolved Oct 13, 2026, 10:09 AM UTC

    On 13 October, between 05:10 UTC and 05:45 UTC, we experienced elevated error rates for VDC, RDC, Sauce Connect, and IPSec services in the US-West-1 data center. The issue has been resolved. All services are now fully operational.

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