Sauce Labs incident

2026-October-08 Service Incident

Resolved after 2 hours 1 minute, affecting US-West and EU-Central and 1 more, on October 8, 2026.

resolved Oct 08, 2026, 06:50 PM UTC

After taking remedial action, the error ingestion issue in Error Reporting (Backtrace) has been resolved. All services are fully operational.

Started
Oct 08, 2026, 04:48 PM UTC
Resolved
Oct 08, 2026, 06:50 PM UTC
Duration
2h 1m
Detected by Pingoru
Oct 08, 2026, 04:48 PM UTC

Affected components

US-WestEU-CentralUS-East

Update timeline

  1. investigating Oct 08, 2026, 04:48 PM UTC

    We are experiencing a degradation in error ingestion for Error Reporting (Backtrace) using crashpad on Android and Linux across all Data Centers. We are currently investigating.

  2. investigating Oct 08, 2026, 04:52 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 08, 2026, 05:20 PM UTC

    The root cause of error ingestion for Error Reporting (Backtrace) has been identified. Remediation has been applied, and we are actively monitoring the situation.

  4. resolved Oct 08, 2026, 06:50 PM UTC

    After taking remedial action, the error ingestion issue in Error Reporting (Backtrace) has been resolved. All services are fully operational.

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