Resolved on June 13, 2025.
### **Dates:** Friday June 13th 2025, 07:47 UTC - 09:07 UTC ### **What happened:** A release impacted components of the Sauce Labs Web UI, making them unusable. ### **Why it happened:** Certain fonts were blocked from loading due to CORS issue. ### **How we fixed it:** The release was rolled back. ### **What we are doing to prevent it from happening again:** We are adding additional validation steps to prevent this from recurring.
Update timeline
- resolved Jun 13, 2025, 11:20 AM UTC
Between 07:30 - 09:00 UTC, There was an issue with the Saucelabs Dashboard User Interface, this caused problems accessing apps and test results in the all datacenters. After remedial action this issue was resolved.
- postmortem Jun 20, 2025, 01:48 PM UTC
### **Dates:** Friday June 13th 2025, 07:47 UTC - 09:07 UTC ### **What happened:** A release impacted components of the Sauce Labs Web UI, making them unusable. ### **Why it happened:** Certain fonts were blocked from loading due to CORS issue. ### **How we fixed it:** The release was rolled back. ### **What we are doing to prevent it from happening again:** We are adding additional validation steps to prevent this from recurring.
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