Resolved after 1 hour, affecting EU-Central and EU-Central and 1 more, on June 18, 2025.
### **Dates:** Wednesday June 18th 2025, 11:04 UTC - 12:23 UTC ### **What happened:** The service responsible for App storage and retrieval experienced long response times. ### **Why it happened:** The App storage service was experiencing connectivity issues. ### **How we fixed it:** The connectivity issues disappeared before any remediation actions could be taken.. ### **What we are doing to prevent it from happening again:** We have added tracing validations for the app storage service connectivity to give earlier visibility of any future occurrences.
Affected components
Update timeline
- investigating Jun 18, 2025, 11:53 AM UTC
We are currently experiencing issues with our app storage service in the EU Data Center. We are investigating.
- resolved Jun 18, 2025, 12:54 PM UTC
After taking remedial action, the app storage service has been restored in the EU Data Center. All services are fully operational.
- postmortem Jul 07, 2025, 08:56 AM UTC
### **Dates:** Wednesday June 18th 2025, 11:04 UTC - 12:23 UTC ### **What happened:** The service responsible for App storage and retrieval experienced long response times. ### **Why it happened:** The App storage service was experiencing connectivity issues. ### **How we fixed it:** The connectivity issues disappeared before any remediation actions could be taken.. ### **What we are doing to prevent it from happening again:** We have added tracing validations for the app storage service connectivity to give earlier visibility of any future occurrences.
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