Resolved after 35 minutes, on August 19, 2025.
### **Dates:** Friday August 19th 2025, 16:20 UTC - 16:55 UTC. ### **What happened:** During the times stated, automated Android real device tests were failing to start intermittently in the US-West-1 datacenter. ### **Why it happened:** A defect was introduced by a deployment which impacted Appium tests. ### **How we fixed it:** The deployment was rolled back. ### **What we are doing to prevent it from happening again:** We have improved our internal test cases to detect the conditions in which the defect occurred.
Update timeline
- resolved Aug 19, 2025, 07:15 PM UTC
Between 16:15 -16:55 UTC, automated Android Real Device tests were intermittently failing to start in our US West Data Center. We took remedial action and the problem was resolved. All services are fully operational.
- postmortem Sep 10, 2025, 02:45 PM UTC
### **Dates:** Friday August 19th 2025, 16:20 UTC - 16:55 UTC. ### **What happened:** During the times stated, automated Android real device tests were failing to start intermittently in the US-West-1 datacenter. ### **Why it happened:** A defect was introduced by a deployment which impacted Appium tests. ### **How we fixed it:** The deployment was rolled back. ### **What we are doing to prevent it from happening again:** We have improved our internal test cases to detect the conditions in which the defect occurred.
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