Resolved after 21 hours 22 minutes, on October 1, 2025.
### **Dates:** Wednesday, October 1st 2025, 10:34 UTC - Thursday, October 2nd 2025, 22:22 UTC ### **What happened:** Virtual Android and Visual tests using the “Android GoogleAPI Emulator” were failing if they contained conditioned that required the exact app dimensions. ### **Why it happened:** A new default emulator was released including a setting that did not account for customer defined virtual screen resolutions. ### **How we fixed it:** The issue was resolved by rolling back the deployment. ### **What we are doing to prevent it from happening again:** A new release was scheduled with an update to accommodate tests with customer defined screen resolution.
Update timeline
- resolved Oct 07, 2025, 08:19 AM UTC
Between 13:54 UTC on October 1, 2025, and 10:22 UTC on October 2, 2025, some automated Android Emulator tests failed intermittently in our US West and EU Central data centers. This was caused by a screen resolution change. We fixed the issue and all services are now fully operational.
- postmortem Dec 11, 2025, 04:16 PM UTC
### **Dates:** Wednesday, October 1st 2025, 10:34 UTC - Thursday, October 2nd 2025, 22:22 UTC ### **What happened:** Virtual Android and Visual tests using the “Android GoogleAPI Emulator” were failing if they contained conditioned that required the exact app dimensions. ### **Why it happened:** A new default emulator was released including a setting that did not account for customer defined virtual screen resolutions. ### **How we fixed it:** The issue was resolved by rolling back the deployment. ### **What we are doing to prevent it from happening again:** A new release was scheduled with an update to accommodate tests with customer defined screen resolution.
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