Sardine incident

High latency for customers and issuing API in Production

Notice Resolved View vendor source →

Sardine experienced a notice incident on July 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 11:42 AM UTC
Resolved
Jul 01, 2025, 11:42 AM UTC
Duration
—
Detected by Pingoru
Jul 01, 2025, 11:42 AM UTC

Update timeline

  1. resolved Jul 01, 2025, 11:42 AM UTC

    We had elevated latency and timeouts from 10:40 AM to 11:15 AM UTC, due to simultaneous spikes in activity in multiple customers. Responses are back to normal on all APIs now, we are continuing monitoring.