Resolved after 3 hours 10 minutes, affecting Customer APIs and Dashboard, on September 16, 2026.
We are continuing to investigate this issue.
Affected components
Customer APIsDashboard
Update timeline
- investigating Sep 16, 2026, 12:08 PM UTC
The Sandbox EU environment is experiencing degraded performance. We are working on resolution.
- investigating Sep 16, 2026, 12:08 PM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2026, 03:19 PM UTC
This incident has been resolved.
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