Sardine incident

SSN KYC enrichment partial outage

Notice Resolved View vendor source →

Sardine experienced a notice incident on February 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 01:13 AM UTC
Resolved
Feb 23, 2026, 09:00 PM UTC
Duration
—
Detected by Pingoru
Feb 24, 2026, 01:13 AM UTC

Update timeline

  1. resolved Feb 24, 2026, 01:13 AM UTC

    Some TaxID enrichments might have gotten an error while trying to perform them. You'll see STERR error code in the Risk Reason Codes widget of the session. Incident started 21:20 UTC and ended 00:23 UTC.