Sardine incident

Sandbox rules issue in displaying in Customer checkpoint

Minor Resolved View vendor source →

Sardine experienced a minor incident on September 19, 2025 affecting Dashboard, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 06:45 PM UTC
Resolved
Sep 19, 2025, 08:31 PM UTC
Duration
1h 45m
Detected by Pingoru
Sep 19, 2025, 06:45 PM UTC

Affected components

Dashboard

Update timeline

  1. identified Sep 19, 2025, 06:45 PM UTC

    Some Sandbox rules might not be appearing under the Customer checkpoint. Timestamp of when the issue started on: 2025-09-19 01:06 AM UTC Our team identified the issue and is working towards a fix.

  2. resolved Sep 19, 2025, 08:31 PM UTC

    This incident has been resolved.