SAP Concur incident
Expense, Travel, Invoice, Request, Imaging, Analysis/Intelligence: P1
Resolved after 1 hour 1 minute, affecting Analysis/Intelligence and Expense and 1 more, on May 18, 2025.
In the France Data Center, logging in through the SAP Concur website were unavailable. Affected users may have experienced an error: “Service Unavailable. The server is temporary unable to service your request. Please try again later.” When attempting to log in. The services automatically self-recovered as the Incident Response Team (IRT) was investigating. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
Affected components
Update timeline
- resolved May 18, 2025, 12:45 AM UTC
We are working to determine the user impact and will provide information as it becomes available.
- resolved May 18, 2025, 12:57 AM UTC
In the France Data Center, logging in through the SAP Concur website is currently unavailable. Affected users may experience an error: “Service Unavailable. The server is temporary unable to service your request. Please try again later.” When attempting to log in. The Incident Response Team is currently investigating. Our next scheduled update will be in one hour or sooner should a significant change occur.
- resolved May 18, 2025, 01:20 AM UTC
In the France Data Center, logging in through the SAP Concur website were unavailable. Affected users may have experienced an error: “Service Unavailable. The server is temporary unable to service your request. Please try again later.” When attempting to log in. Services have returned to normal operating levels. We will continue monitoring performance for the next 15-30 minutes to verify stability. Once verified as stable the incident will be resolved.
- resolved May 18, 2025, 01:34 AM UTC
In the France Data Center, logging in through the SAP Concur website were unavailable. Affected users may have experienced an error: “Service Unavailable. The server is temporary unable to service your request. Please try again later.” When attempting to log in. The services automatically self-recovered as the Incident Response Team (IRT) was investigating. We have verified that service performance is stable and will now resolve this incident. An investigation into the root cause of this incident will now be conducted, and a root cause analysis report provided when that investigation is complete.
Your product runs on more than SAP Concur
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services