Resolved after 2 hours 30 minutes, affecting Travel, on February 12, 2016.
Travel was intermittently unavailable. Users experienced errors or slow processing when attempting to search and book travel via Sabre. The cause of this issue was due to issues affecting Sabre's APIs. Service was restored when Sabre took corrective action to resolve the issues.
Affected components
Update timeline
- investigating Feb 12, 2016, 02:46 PM UTC
Some users may experience errors or slow processing when performing administrative functions or attempting to search or book travel via Sabre.
- investigating Feb 12, 2016, 03:10 PM UTC
Users are experiencing errors or slow processing when attempting to search or book travel via Sabre. We appreciate your patience while we work to resolve this issue.
- investigating Feb 12, 2016, 03:32 PM UTC
Our vendor Sabre has acknowledged the issues and provided the following status update: From a Sabre API perspective, your application may be experiencing intermittent difficulties, receiving increased errors, or unsuccessful responses, or slow/long response times when using the Sabre APIs. Sabre operations coverage, engineering and development teams are engaged and working to resolve this incident and restoring service to normal. We will provide an update as soon as more information is available or when service is restored to a normal state.
- investigating Feb 12, 2016, 04:46 PM UTC
We have resolved the issue and service to all users has been restored.
- investigating Feb 24, 2016, 06:41 PM UTC
Travel was intermittently unavailable. Users experienced errors or slow processing when attempting to search and book travel via Sabre. The cause of this issue was due to issues affecting Sabre's APIs. Service was restored when Sabre took corrective action to resolve the issues.
Your product runs on more than SAP Concur
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services