Resolved after 1 hour 25 minutes, affecting Expense, on January 31, 2016.
The Expense tab was unavailable. The Expense tab may have been missing or users may have received an error. The cause of this disruption was due to a hardware failure causing the server cluster to freeze. To resolve this issue, the server was restarted. To prevent reoccurrence, we are working to disperse the file sharing responsibilities.
Affected components
Update timeline
- investigating Feb 01, 2016, 12:11 AM UTC
An issue was identified and has been resolved. We will provide the root cause analysis as soon as possible .
- investigating Feb 03, 2016, 06:58 PM UTC
The Expense tab was unavailable. The Expense tab may have been missing or users may have received an error. The cause of this disruption was due to a hardware failure causing the server cluster to freeze. To resolve this issue, the server was restarted. To prevent reoccurrence, we are working to disperse the file sharing responsibilities.
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