Resolved after 4 hours 58 minutes, affecting Travel, on January 11, 2016.
Travel was intermittently unavailable via Sabre. Sabre had an issue with their service leading to errors and slow processing when attempting to search or book travel.
Affected components
Update timeline
- investigating Jan 11, 2016, 04:20 PM UTC
Some users may experience errors or slow processing when performing administrative functions or attempting to search or book travel via Sabre.
- investigating Jan 11, 2016, 04:43 PM UTC
Users are experiencing errors, slow processing or are logged out when performing administrative functions or attempting to search or book travel via Sabre. We appreciate your patience while we work with them to resolve their issue.
- investigating Jan 11, 2016, 06:42 PM UTC
We are continuing to investigate the issue. We will provide an update as more information becomes available.
- investigating Jan 11, 2016, 09:05 PM UTC
We have resolved the issue and will provide the root cause analysis as soon as possible.
- investigating Jan 20, 2016, 09:54 PM UTC
Travel was intermittently unavailable via Sabre. Sabre had an issue with their service leading to errors and slow processing when attempting to search or book travel.
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