SAP Concur incident

Expense: P1

Resolved after 1 day 3 hours, affecting Expense, on August 17, 2015.

investigating Aug 18, 2015, 11:11 AM UTC

Resolved: We have resolved the issue and will provide the root cause analysis as soon as possible.

Started
Aug 17, 2015, 03:00 PM UTC
Resolved
Aug 18, 2015, 06:53 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 17, 2015, 03:00 PM UTC

Affected components

Expense

Update timeline

  1. investigating Aug 17, 2015, 08:22 PM UTC

    Initial Impact Assessment: We are experiencing a system partial outage and are investigating. Please check back for updated information. Thank-you.

  2. investigating Aug 17, 2015, 10:15 PM UTC

    Update: We are experiencing a communication outage with Yodlee as a result of a software defect. All clients using Yodlee are impacted. We have identified the source of the issue and are working on the resolution.

  3. investigating Aug 18, 2015, 11:11 AM UTC

    Resolved: We have resolved the issue and will provide the root cause analysis as soon as possible.

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