Sangoma incident

Internet Service Impact - Carrier Event - Charter/Spectrum - CA Area

Resolved after 2 hours 15 minutes, affecting Internet Access / Circuits, on November 3, 2026.

monitoring Nov 03, 2026, 04:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2026, 02:52 PM UTC
Resolved
Nov 03, 2026, 05:07 PM UTC
Duration
2h 15m
Detected by Pingoru
Nov 03, 2026, 02:52 PM UTC

Affected components

Internet Access / Circuits

Update timeline

  1. investigating Nov 03, 2026, 02:52 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 03, 2026, 04:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2026, 05:07 PM UTC

    This incident has been resolved.

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