Salsify experienced a minor incident on June 4, 2025 affecting Imports and Indexing, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2025, 02:57 PM UTC
Our engineers are currently investigating slowness in completion of imports and bulk edits. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
- monitoring Jun 04, 2025, 03:20 PM UTC
The issue has been identified and slowness in completion of imports and bulk edits is resolving. Our engineers are continuing to monitor. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.
- resolved Jun 04, 2025, 03:49 PM UTC
An issue causing system slowness when completing imports and bulk updates was identified and the slowness has resolved. Please reach out to customer support at https://support.salsify.com/ for any questions regarding this subject.