Salsify incident
Filter options missing from attributes view in Readiness Reports
Salsify experienced a minor incident on June 10, 2025 affecting Readiness Reports, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 10, 2025, 03:22 PM UTC
An issue has been identified with filters on the attributes view for Readiness Reports and channels. Our engineering team is working to deploy a fix for the missing filters. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- monitoring Jun 10, 2025, 03:35 PM UTC
Our engineering team has deployed a fix for missing filters in the attributes view for Readiness Reports and channels. We are current monitoring to ensure this fully addresses the issue. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.
- resolved Jun 10, 2025, 04:03 PM UTC
Our engineering team deployed a fix to address missing filters in the attributes view for Readiness Reports and channels.