Salsify incident

Salsify Application Outage

Notice Resolved View vendor source →

Salsify experienced a notice incident on June 16, 2025 affecting Salsify Application, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 09:22 PM UTC
Resolved
Jun 16, 2025, 09:22 PM UTC
Duration
Detected by Pingoru
Jun 16, 2025, 09:22 PM UTC

Affected components

Salsify Application

Update timeline

  1. resolved Jun 16, 2025, 09:22 PM UTC

    Our engineering team has identified and resolved an issue causing the Salsify Application to open to a blank page. The Salsify in-app experience was impacted for no more than 10 minutes. There was no impact on API calls made during this window. The system is now fully operational. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.