SalesQL Outage History

We're currently investigating an issue causing some exports to remain in the "Preparing" state longer than expected. Our engineering team is actively working to identify the root cause and restore normal processing as quickly as possible. We'll provide another update as soon as we have more information. We apologize for the inconvenience.

Description: We’re aware that some users are experiencing issues with the SalesQL extension. This is affecting downloads, automation, and enrichment across LinkedIn. Impact: Users may encounter errors when trying to run exports, use automation, or enrich individual profiles. Current Status: Our development team is actively working on a fix. The issue is complex, but restoring full functionality is our top priority. Estimated Resolution Time: We do not have a confirmed timeline yet, but we will provide updates as soon as there’s progress.

Identified: Our team has detected a service disruption affecting several core features. Impact: Users may experience failures when calling the API, running searches in Prospector, exporting/importing CSV files, or using automation via the Chrome extension. Status: The issue started approximately 1 hour ago. Our engineering team is actively investigating and working on a fix.

🔴 Impact: Extension features (e.g., search, contact loading) and web dashboard may experience slow performance or intermittent timeouts. We’re actively investigating a performance issue affecting the extension and some dashboard operations. The system is working, but slower than usual, particularly during peak usage hours. ✅ Temporary Recommendations: Clear your browser cache (selecting All time) Try from a different Chrome profile Wait a few minutes and try again if features are timing out We understand this may disrupt your workflow and are doing our best to resolve the issue as quickly as possible. Our team is also reviewing long-running export jobs and backend load distribution to improve overall performance.

We're currently experiencing issues that are preventing users from logging into their accounts, using the extension, and accessing dashboard features. Our team is actively working on a fix 🔧 and we’ll keep you updated as we make progress. We appreciate your patience and apologise for the inconvenience! 🙏 Stay tuned for further updates.

We are currently experiencing an outage affecting user logins and the extension functionality. Users are unable to log into their accounts, and the extension is not responding correctly. Impact: Users are unable to log in to their accounts Extension is showing errors and is non-functional Status Update: Our team is investigating the root cause of the issue and is working on a resolution. We will continue to monitor the situation and provide updates as soon as we have more information.

We are currently experiencing issues with our external servers, which are affecting access to our system. At this time: ⚠️ Login to the system is unavailable. ⚠️ All functionalities, including the browser extension, API, and other features, are temporarily inoperative. Our team is actively working with our external providers to resolve this issue as quickly as possible. 🛠️ We will update this page as soon as we have more information. 📢 We sincerely apologise for the inconvenience caused and appreciate your patience during this time. 🙏

We’ve noticed that LinkedIn is currently updating their pages, which may be affecting the functionality of our extension and services. Please rest assured that our team is actively working to resolve this issue as quickly as possible.