SalesQL incident

🚨 Service Disruption: External Server Issues 🌐

Critical Resolved View vendor source →

SalesQL experienced a critical incident on December 3, 2024 affecting Web Application and Browser Extension and 1 more component, lasting 7h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2024, 01:24 AM UTC
Resolved
Dec 03, 2024, 08:52 AM UTC
Duration
7h 27m
Detected by Pingoru
Dec 03, 2024, 01:24 AM UTC

Affected components

Web ApplicationBrowser ExtensionPublic API

Update timeline

  1. investigating Dec 03, 2024, 01:24 AM UTC

    We are currently experiencing issues with our external servers, which are affecting access to our system. At this time: ⚠️ Login to the system is unavailable. ⚠️ All functionalities, including the browser extension, API, and other features, are temporarily inoperative. Our team is actively working with our external providers to resolve this issue as quickly as possible. 🛠️ We will update this page as soon as we have more information. 📢 We sincerely apologise for the inconvenience caused and appreciate your patience during this time. 🙏

  2. resolved Dec 03, 2024, 08:52 AM UTC

    This incident has been resolved.