SalesQL incident

Extension Functionality Disruption

Major Resolved View vendor source →

SalesQL experienced a major incident on September 29, 2025 affecting Browser Extension, lasting 6d 21h. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 01:45 PM UTC
Resolved
Oct 06, 2025, 11:45 AM UTC
Duration
6d 21h
Detected by Pingoru
Sep 29, 2025, 01:45 PM UTC

Affected components

Browser Extension

Update timeline

  1. investigating Sep 29, 2025, 01:45 PM UTC

    Description: We’re aware that some users are experiencing issues with the SalesQL extension. This is affecting downloads, automation, and enrichment across LinkedIn. Impact: Users may encounter errors when trying to run exports, use automation, or enrich individual profiles. Current Status: Our development team is actively working on a fix. The issue is complex, but restoring full functionality is our top priority. Estimated Resolution Time: We do not have a confirmed timeline yet, but we will provide updates as soon as there’s progress.

  2. monitoring Oct 03, 2025, 11:31 AM UTC

    New SalesQL Chrome Extension Release – v1.2.55 Good news! We’ve just released a new stable version of the SalesQL Chrome extension (v1.2.55). What’s improved: Downloads in Sales Navigator and Recruiter are fully restored. Several reported bugs have been fixed. Overall stability has been greatly improved. How to update: Uninstall your current SalesQL extension. Install the new version directly from the Chrome Web Store: SalesQL Extension v1.2.55- https://chromewebstore.google.com/detail/salesql-b2b-email-finder/lbdglhhdbgnknbdifhanfholehojlkgg 📽️ We’ve also prepared a step-by-step video to guide you through the process: https://www.loom.com/share/0dfaf48b288b44439c47b2eb2af306ca Our team is still working on improving processes, but this version should already provide better stability and functionality.

  3. resolved Oct 06, 2025, 11:45 AM UTC

    Good news! 🎉 The SalesQL Chrome extension has just been updated to version 1.2.56. This release fixes the recent issues affecting downloads in Sales Navigator and ensures that automations now run smoothly. To make sure the update installs correctly, please follow these quick steps: Uninstall your current SalesQL extension. Install the new version directly from the Chrome Web Store: 👉 SalesQL Extension v1.2.56 Restart Chrome and log in again. 🎬 Here’s a short video showing the full update process: https://www.loom.com/share/48e3a8891f734da2b0d1433718d58491 Following these steps will ensure your downloads and automations work correctly again. Thanks again for your understanding and support — we really appreciate it! 🙏