SalesQL experienced a minor incident on June 17, 2025 affecting Web Application and Browser Extension and 1 more component, lasting 1d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2025, 03:49 PM UTC
🔴 Impact: Extension features (e.g., search, contact loading) and web dashboard may experience slow performance or intermittent timeouts. We’re actively investigating a performance issue affecting the extension and some dashboard operations. The system is working, but slower than usual, particularly during peak usage hours. ✅ Temporary Recommendations: Clear your browser cache (selecting All time) Try from a different Chrome profile Wait a few minutes and try again if features are timing out We understand this may disrupt your workflow and are doing our best to resolve the issue as quickly as possible. Our team is also reviewing long-running export jobs and backend load distribution to improve overall performance.
- resolved Jun 19, 2025, 12:34 PM UTC
This incident has been resolved.