SalesQL incident

Investigating – Export Processing Delays

Major Resolved View vendor source →

SalesQL experienced a major incident on August 11, 2026 affecting Web Application, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 11:37 AM UTC
Resolved
Aug 11, 2026, 12:09 PM UTC
Duration
32m
Detected by Pingoru
Aug 11, 2026, 11:37 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 11, 2026, 11:37 AM UTC

    We're currently investigating an issue causing some exports to remain in the "Preparing" state longer than expected. Our engineering team is actively working to identify the root cause and restore normal processing as quickly as possible. We'll provide another update as soon as we have more information. We apologize for the inconvenience.

  2. resolved Aug 11, 2026, 12:09 PM UTC

    This incident has been resolved.