SalesQL incident

Service Outage - Login and Extension Issues

Critical Resolved View vendor source →

SalesQL experienced a critical incident on February 12, 2025 affecting Web Application and Browser Extension and 1 more component, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 07:24 AM UTC
Resolved
Feb 12, 2025, 11:09 AM UTC
Duration
3h 45m
Detected by Pingoru
Feb 12, 2025, 07:24 AM UTC

Affected components

Web ApplicationBrowser ExtensionPublic API

Update timeline

  1. investigating Feb 12, 2025, 07:24 AM UTC

    We are currently experiencing an outage affecting user logins and the extension functionality. Users are unable to log into their accounts, and the extension is not responding correctly. Impact: Users are unable to log in to their accounts Extension is showing errors and is non-functional Status Update: Our team is investigating the root cause of the issue and is working on a resolution. We will continue to monitor the situation and provide updates as soon as we have more information.

  2. resolved Feb 12, 2025, 11:09 AM UTC

    This incident has been resolved.