SailPoint incident

Identity Security Cloud is currently experiencing a service disruption

Major Resolved View vendor source →

SailPoint experienced a major incident on August 31, 2026 affecting N. Virginia us-east-1, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 07:40 PM UTC
Resolved
Aug 31, 2026, 07:56 PM UTC
Duration
16m
Detected by Pingoru
Aug 31, 2026, 07:40 PM UTC

Affected components

N. Virginia us-east-1

Update timeline

  1. investigating Aug 31, 2026, 07:40 PM UTC

    SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption.

  2. monitoring Aug 31, 2026, 07:47 PM UTC

    The SailPoint team has mitigated the service disruption and are monitoring the results.

  3. resolved Aug 31, 2026, 07:56 PM UTC

    This incident has been resolved.