SailPoint incident

Identity Security Cloud is currently experiencing a service disruption.

Major Resolved View vendor source →

SailPoint experienced a major incident on July 7, 2026 affecting N. Virginia us-east-1, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 02:59 PM UTC
Resolved
Jul 07, 2026, 03:35 PM UTC
Duration
36m
Detected by Pingoru
Jul 07, 2026, 02:59 PM UTC

Affected components

N. Virginia us-east-1

Update timeline

  1. investigating Jul 07, 2026, 02:59 PM UTC

    SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. monitoring Jul 07, 2026, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2026, 03:35 PM UTC

    This incident has been resolved.