SailPoint incident

Workday connector aggregations are currently experiencing issues.

Notice Resolved View vendor source →

SailPoint experienced a notice incident on November 3, 2025 affecting N. Virginia us-east-1 and Oregon us-west-2 and 1 more component, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 07:21 PM UTC
Resolved
Nov 11, 2025, 06:34 PM UTC
Duration
7d 23h
Detected by Pingoru
Nov 03, 2025, 07:21 PM UTC

Affected components

N. Virginia us-east-1Oregon us-west-2Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1Singapore ap-southeast-1Mumbai ap-south-1UAE me-central-1

Update timeline

  1. investigating Nov 03, 2025, 07:21 PM UTC

    SailPoint is investigating an issue with Workday connector aggregations that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. identified Nov 03, 2025, 09:53 PM UTC

    This issue has been isolated to a maintenance activity being executed by Workday. Sailpoint does have a workaround that may work for some customers and that is posted here https://community.sailpoint.com/t5/Identity-Security-Cloud-Updates/Workday-connector-aggregations-are-currently-experiencing-issues/ba-p/273750#M1528. The maintenance does not have a published end time but Sailpoint will continue to monitor and update as information is available to us.

  3. identified Nov 07, 2025, 03:46 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 11, 2025, 06:34 PM UTC

    This incident has been resolved.