SailPoint incident

Login is currently experiencing a service disruption.

Notice Resolved View vendor source →

SailPoint experienced a notice incident on January 26, 2026, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 26, 2026, 06:55 PM UTC
Resolved
Jan 26, 2026, 07:54 PM UTC
Duration
59m
Detected by Pingoru
Jan 26, 2026, 06:55 PM UTC

Update timeline

  1. investigating Jan 26, 2026, 06:55 PM UTC

    SailPoint is investigating an issue where tenant login is presenting a lock out error that is currently impacting some of our customers. A retry of login has worked for some clients. We are working on addressing the service disruption and will provide an update upon resolution.

  2. monitoring Jan 26, 2026, 07:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 26, 2026, 07:54 PM UTC

    This incident has been resolved.