SailPoint incident
NERM is currently experiencing a service disruption
Affected components
N. Virginia us-east-1Frankfurt eu-central-1Ireland eu-west-1London eu-west-2Tokyo ap-northeast-1Singapore ap-southeast-1Sydney ap-southeast-2Canada ca-central-1
Update timeline
- investigating Feb 03, 2026, 04:25 AM UTC
We are currently investigating an issue with NERM, where archived data is appearing in the prod tenant
- resolved Feb 03, 2026, 05:18 AM UTC
The SailPoint team has mitigated the service disruption with NERM.
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