SailPoint incident

The ISC UI is currently experiencing a service disruption

Minor Resolved View vendor source →

SailPoint experienced a minor incident on February 3, 2026 affecting N. Virginia us-east-1 and Oregon us-west-2 and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 05:54 PM UTC
Resolved
Feb 03, 2026, 07:15 PM UTC
Duration
1h 21m
Detected by Pingoru
Feb 03, 2026, 05:54 PM UTC

Affected components

N. Virginia us-east-1Oregon us-west-2Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1Singapore ap-southeast-1Mumbai ap-south-1UAE me-central-1

Update timeline

  1. investigating Feb 03, 2026, 05:54 PM UTC

    We are currently investigating an issue in the ISC UI, where Identity, Events, System Settings and Access Requests will not load. We are working on addressing the service disruption and will provide an update upon resolution.

  2. investigating Feb 03, 2026, 06:14 PM UTC

    The issue with System Settings and Access Requests has been resolved. We are continuing to investigate the issue with Identity and Events not loading in the UI.

  3. identified Feb 03, 2026, 07:01 PM UTC

    The issue impacting Identity and Events has been identified and a rollback is in progress. Updates will be provided as they become available.

  4. resolved Feb 03, 2026, 07:15 PM UTC

    This incident has been resolved.