SailPoint incident

Entitlement search is currently experiencing a service disruption.

Minor Resolved View vendor source →

SailPoint experienced a minor incident on March 19, 2026 affecting N. Virginia us-east-1, lasting 10h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 19, 2026, 07:11 PM UTC
Resolved
Mar 20, 2026, 05:12 AM UTC
Duration
10h 1m
Detected by Pingoru
Mar 19, 2026, 07:11 PM UTC

Affected components

N. Virginia us-east-1

Update timeline

  1. investigating Mar 19, 2026, 07:11 PM UTC

    SailPoint is investigating an issue with Entitlement search that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.

  2. identified Mar 19, 2026, 08:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 20, 2026, 05:12 AM UTC

    This incident has been resolved.