Sage experienced a minor incident on September 1, 2026 affecting Sage Expense Management and Sage Expense Management and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Sage Expense ManagementSage Expense ManagementSage Expense Management
Update timeline
- investigating Sep 01, 2026, 05:08 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Sep 01, 2026, 05:28 PM UTC
We have identified an issue preventing North American customers from receiving SMS messages. We are currently investigating.
- resolved Sep 01, 2026, 06:29 PM UTC
The issue is resolved and the service is available and performing as expected.