Sage experienced a minor incident on October 7, 2026 affecting Sage Intacct, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Sage Intacct
Update timeline
- investigating Oct 07, 2026, 12:45 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- resolved Oct 07, 2026, 01:01 AM UTC
We identified an issue in the USA that prevented a subset of customers from accessing the service. The issue is resolved and the service is available and performing as expected.