Sage experienced a minor incident on August 27, 2026 affecting Sage RTX (EU), lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Sage RTX (EU)
Update timeline
- investigating Aug 27, 2026, 09:22 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Aug 27, 2026, 09:43 AM UTC
We identified an issue with the Irish Revenue Online Service (ROS) preventing Irish customers from transacting with the Payroll Submission to Revenue (PSRs). The products/services affected are: - Sage RTX (EU) - SBC Payroll UK We are engaged with third party, Revenue Online Service (ROS) to investigate and resolve the issue. We are waiting for updates.
- resolved Aug 27, 2026, 02:34 PM UTC
This issue is now resolved. All services continue to perform as expected.